FAQs

For complete ordering, shipping, return and repair information please go to the Ordering Information section of the website.

How can I check the status of my order?
Email us at orders@stoneblessings.com or call (512) 461-7019.

How do I ask questions about products online,
their availability or custom length of an item?
Email us at info@stoneblessings.com or call (512) 461-7019.

How do I place a secure order offline?
Call the order in to: (512) 461-7019.

When is my credit card charged?
Your credit card will be charged when the order is ready
to be shipped.

Can the length of a necklace or bracelet be altered?
Yes, please email us at orders@stoneblessings.com
or call (512) 461-7019 for more information and specify
which piece you are interested in, so we can provide
you with an accurate estimate of possible additional
charges for alteration.

Can you send gifts directly?
Sure! If you would like super fabulous gift wrap beyond
the cute box or bag that we provide, please include
that in your order notes and we will charge an additional $5.

What is your holiday return policy?
Items purchased as gifts during the month of December
(or otherwise specially noted) will be accepted for return
up to January 15th of the following year.

How do I care for my jewelry?
Always store your colored stone jewelry in dark drawers, pouches, or boxes, as prolonged light exposure will fade
naturally colored or color-enhanced gemstones. Metals can tarnish in prolonged air exposure, especially in humid
or salt-air environments. Also, avoid chemicals such as shampoos and soaps; be sure to remove all jewelry
before bathing or swimming.

However, it is good to wear jewelry often as the skin’s
natural oils keep metals and gemstones clean and conditioned.

To clean jewelry, rinse gently in tepid water and dry
thoroughly with a soft cloth. Be sure the piece is completely
dry to prevent corrosion.